At Abcm Academy, we value our customers and strive to
provide a positive and rewarding experience with our digital products. Our
refund policy is designed to be fair and transparent, outlining the
circumstances under which refunds may be issued.
1. Eligibility for Refund:
- Refunds
are eligible within 7 days from the date of purchase.
- To be
eligible for a refund, the product must be in its original condition and
not used, downloaded, or accessed.
2. Valid Reasons for Refund:
- Product
did not meet your expectations or specifications.
- Technical
issues that prevent the proper functioning of the product.
- Accidental
purchase or duplicate transactions.
3. Refund Process:
- To
initiate a refund, please contact our customer support team at support@abcmacademy.com
within the specified refund period.
- Provide
your order details, including the order number and a brief explanation of
the reason for the refund request.
- Our
support team will review your request and respond within 2 business days.
4. Refund Methods:
- Refunds
will be issued using the original payment method used for the purchase.
- Please
note that it may take 14 business days for the refund to be processed and
reflected in your account.
5. Non-Refundable Items:
- Certain
products may be marked as non-refundable. Please check the product
description for details.
6. Modifications to the Refund Policy:
- Abcm
Academy reserves the right to modify or update the refund policy at any
time. Customers will be notified of any changes via our website.
7. Contact Information:
For any questions or concerns regarding our
refund policy, please contact us at support@abcmacademy.com.