At Abcm Academy, we value our customers and strive to provide a positive and rewarding experience with our digital products. Our refund policy is designed to be fair and transparent, outlining the circumstances under which refunds may be issued.

1. Eligibility for Refund:

• Refunds are eligible within 7 days from the date of purchase.
• To be eligible for a refund, the product must be in its original condition and not used, downloaded, or accessed.

2. Valid Reasons for Refund:

• Product did not meet your expectations or specifications.
• Technical issues that prevent the proper functioning of the product.
• Accidental purchase or duplicate transactions.

3. Refund Process:

• To initiate a refund, please contact our customer support team at support@abcmacademy.com within the specified refund period.
• Provide your order details, including the order number and a brief explanation of the reason for the refund request.
• Our support team will review your request and respond within 2 business days.

4. Refund Methods:

• Refunds will be issued using the original payment method used for the purchase.
• Please note that it may take 14 business days for the refund to be processed and reflected in your account.

5. Non-Refundable Items:

• Certain products may be marked as non-refundable. Please check the product description for details.

6. Modifications to the Refund Policy:

• Abcm Academy reserves the right to modify or update the refund policy at any time. Customers will be notified of any changes via our website.

7. Contact Information:

• For any questions or concerns regarding our refund policy, please contact us at support@abcmacademy.com.